Please take care of your customers more in the future. I ordered for my 23 year old daughter & she is delighted with her Neu gym outfit. I placed my order 1 month ago in April At the time I really needed something to arrive as quickly as possible so I took note of what was in stock on the website and what was set to pre order. Good quality gym wear such a shame about the shipping and communication of the company. Emailed them about it 5 days ago and they still hadn’t responded. On top of that I had to wait 5 days for each response which said the same thing and never ended up answering my question. 2 - when I questioned it you simply ignored my emails. Great products ordered the Bikini set and leggings and fit was as described. Top critical review. Brilliant service. Move-with-you functionality which allows full movement and comfort whilst training. It’s absolutely disgusting. Never received my order - ordered over a month ago and never received anything, so I asked to cancel my order and have a refund, but I got told that wasn’t possible. Kept informed of delivery. © 2021 Trustpilot A/S. If you were not happy to wait for this set then you should not of ordered. Each time with massive discounts that I was not able to use, each time not warning the customer how long they will need to wait! Quick & interactive customer service. But Siri heard me complaining about not finding something thick and cosy and here you are.I also wanted to thank you for your prices. The 1X ended up being the perfect fit. Very different to that first 3 hour reply! Seriously. Amazing selection and brilliant quality.Delivery times were fantastic during lockdown. So I appreciate you don’t want to be niche but truly want the best for the world.If I can say one thing, I am a skinny not-curvy-at-all girl so I use XS, your S fitted me well so that was exciting too. Thanks again . Last thursday i‘ve got an „hand written“ e-mail that my order is on its way and I will get my tracking details soon. Ordered some leggings wasn’t hopeful for delivery due to current circumstances, but arrived on time. 1.0 out of 5 stars Made in Mexico, Definitely Not a SMALL. Lots of brilliant designs x. Think outside the box at the delivery companies and royal mail who are also short staffed, social distancing so will take a little longer than usual. Firstly, I ordered items from here and they took 3 weeks before they were even shipped, despite paying for it to be shipped within 3-5 working days. I ordered over 3 weeks ago..it has not even been shipped yet. Was never advised of a long delay or wouldn’t have bothered ordering. So just ring your bank and say you have not received order they will give your money back, then chase Neuapparel, really wanted the items but there is another company that do exact sameStuff with a different logo, and higher ratings and I think people actually receive there orders. There is also no contact number to call them. Thank you for your effort in making things right! I for one will not be ordering again!!! As of Jan 2021 the rest of the items still have not arrived and the customer service I have received has been DISGRACEFUL to say the least. Move-with-you functionality which allows full movement and comfort whilst training. Nike leggings are a little weird sizing wise, so I had no idea what size to try on. Women's Health got seven women ranging from size XS to 3X to try Beyond Yoga's high-waisted spacedye leggings. We will always bring you quality active-wear to empower you to reach your goals. I asked for a tracking number for this shipped item and they said that they didn't ship my order at all because I said I wanted my entire order refunded. 3 weeks after placing my order, I requested a refund before it had even shipped but was told this wasn't possible due to it being in the warehouse (don't see why this was an issue if it hadn't even left. So last week, I emailed them asking what was going on, and FINALLY, they updated me that one of the tops I ordered is not in stock due to a website error and they can replace the item with a bigger size or refund me. I ordered a size small and got sent a medium! I’m now £32.00 down for absolutely nothing. A global pandemic is not an excuse, it is causing disruptions for all businesses as is equally as frustrating for us. I wanted to believe them but then I saw the comments on their IG pictures are full of girls not receiving their order either- even ones placed in January! They sent me a completely wrong size!! Everyone you can ring your bank and inform them you have not receive your order after a month and half, usually a month but with covid they have extended it. I told them that it was disappointing to hear this over a month after my purchase, and if the rest of the order hadn't been shipped, that I wanted a full refund. Then I got a mail that the order was delayed because of COVID-19, fine - I can understand that. Bought from Neu Apparel years ago and only ever had a good service. Read honest and unbiased product reviews from our users. Avoid at all costs. Furthermore, there is a patchwork side pocket in it so that you can keep your cell phone or credit card in it. Very disappointing service even in a pandemic. And love all of them! Reviewed in the United States on November 23, 2018. I took both a 1X and 2X in the fitting room. I’ve sent four emails and not one told me where my products were/ given me a tracking code or let me know when they would get here. I know XS curvy girls exist but generally the tiny versions of human beings are quite flat. Great quality & fast delivery! Hello friends!! Kind Regards, Neu Apparel. I have four pairs of NEU Apparel leggings! I should have thrown my money out of my window. These affordable full-panel leggings are one of the most popular styles on Amazon with hundreds of five-star reviews. With a high elastic waistband, these leggings keep everything securely in place. I’ve also noticed them deleting these comments on their pictures. Promising review: "The warmest most comfortable leggings EVER! Our collection of high waisted gym leggings offer a comfortable and practical option with effortless style weaved in. The estimated time I would receive it was end of April. Than I was told that last week the stock will arrive at their warehouse and get shipped out. Read honest and unbiased product reviews from our users. I seriously wish I could review negative stars. I ordered from them in mid-November (before Black Friday) and did not hear from them at all since other than "we are experiencing delays due to Black Friday." I will definitely be ordering from here again. Items out of stock and not shipped over a month after purchase. Be considerate of the situation and understand that it will take a little longer than the usual time frame - can I add this is advertised as well so you know what you are getting into when you purchase! Bad first impression - don’t order if you want it quickly!. All rights reserved. Just jump into a pair of butt-sculpting leggings and bada-bing: You'll have a juicy peach-emoji booty instantly. I would never ever order from this shop again!I‘ve heard so much positive stuff from influencers about this brand, that I ordered the „muted mocha“ set. Ordered almost a month ago. I then emailed the customer service and it was automated emails and barely helpful information when I did get a response. which was supposed to be shipped in mid May. I ordered on the 7th and it hasn't even been shipped. Target. Helpful. Would order again! I placed an order for Neu Apparel for the first time on 12th May & despite being advised that it might take 2 weeks, received the goods today 21st May! DO NOT PURCHASE FROM THEM. Super soft, ultra stretchy fabric which hugs the body. We are experiencing a very sudden increase in orders and enquires which as a small team has been challenging in the current circumstances as I’m sure you understand. Super Stretchy, Soft and Breathable - Gel Print Machine Wash Friendly Logo - True To Size. Go and get these leggings as they are best for doing activities like running, jogging or walking, yoga. Super soft, ultra stretchy fabric which hugs the body. #2 Style: NUX Active makes leggings, crops and short and long sleeve tops.In this review, I focused on the Network long length leggings. Given when I placed the order the items showed as in stock. We’ve seen such a sharp increase in orders since lockdown that it’s been a very challenging time for us and we’ve done our best to cope whilst also adhering to safety regulations. Electric Yoga is a functional and fashionable brands of activewear apparel specializing in yoga leggings, capris, pants, shorts, tanks, sports bras, and athleisure wear. But a couple days after that I got a mail that my order was shipped out and I would receive the shipping information soon. I haven’t even got a refund for the £3.50 postage charge which I think is out of order considering my experience. They’re so cosy and I absolutely love them! Even if the current situation delivery and communication was great. Hmmmmm. Honestly absolutely fuming, this company are a scam. Such a shame but won’t be ordering again. Since leggings, specifically, are heavy hitters in this realm, we're highlighting the brands that do leggings extremely well. And i will def. My package arrived roughly 4 days after ordering and the contents show no wear and tear whatsoever. If you provide your order number we can have the correct size sent to you straight away. It makes me sick apparently people have receive orders when they have only just placed them (from below comments), probably fake reviews from staff!!! This is the WORST customer service & company I‘ve ever dealt with! Please don‘t order here!I ordered over a month a ago the chai rubbed seamless leggings and sports bra ( I was so excited to wear it!) About astoria. But the joggers are made for curvy girls. I understand that shipping is hard at the moment and I was told they would be with me in 10-14 days it has now been 2 and a half weeks and I have not even received tracking information. I never experienced lengthy delay like others are saying. Loving the stretch. I can't even get an answer about how long it'll take. As a person who reviews leggings for a living, our fitness writer has accumulated more than 100 pairs of workout tights. I placed an order on 8th March for charcoal leggings and they still haven’t arrived (it is June next week). I emailed again - no reply. This design induction will give a sexy lift to your butt. I wouldn’t recommend ordering from them it’s been a nightmare from start to finish, I just hope I get my refund. so it will probably be around 1,5 month to get my order. #4 Rise: Majority of leggings I’ve tried by NUX Active were all high-rise.The top of the leggings sit just underneath or on my navel. I bought the pink sweatshirt and sweatpants and the quality of the material is so nice and premium. Well, it's possible, people. Placed an order over 3 weeks ago and still not received. After my initial email, they didn’t even both contacting me again or to say when they presume it would be delivered. Our best selling Athena legging now in safari print! Sadly won’t be ordering again. hope not sick of me yet! #3 Inseam: The 25″ inseam hits just above my ankles.I am 5’5″ for reference. My last pair of American Apparel leggings lasted me about 5 years, wearing them a couple of times a month. Eco-responsible apparel used to help fund research and educate the world about environmental conservation. So essentially I have been scammed out of £160. I was promised that I would receive my parcel before xmas and I still haven't received it.As it was a Christmas present this was very disappointing. © 2021 Trustpilot A/S. Then, I got told on Sunday by the courier my order had been lost. Will it be before Christmas? Advocate Apparel Vibrant, environmentally responsible apparel that visually represents 15 (and growing) conservation topics, empowering you to use what you wear as a fun and functional science communication tool. Shady company. Hi Annie, I’m sorry to hear that your order was lost by the courier however as I’m sure you understand we have no control over orders once they’re with the courier. 1.0 out of 5 stars Made in Mexico, Definitely Not a SMALL. I had ordered from them before and all was well so decided to buy again. All are squat proof! I’ve seen a lot of people giving bad reviews about receiving their items so late but I’d honestly say it was still worth it if your willing to wait. The set you ordered is sold out and we won’t be restocking it until all pre orders have been fulfilled. Do not order from them. For 2 months!!!! I like all, perfect match, great quality, fast delivery during COVID. I knew that it was a pre order and that I‘ll have to wait.I‘ve ordered on the 29th April, and it said that the set will ship out in the first week of may. Perfect thickness and fit. Good product. It’s been 2 months or more since I placed my order. The returns aren't paid for - most companies pay for returning an item. ... workout set review / try on neu apperal /no see thru legging honest opinion! I totally get given the current circumstances that things will be delayed, however I don’t think brand should be able to use it as an excuse to give poor customer service! another workout legging video!! Thanks Neu Apparel . See all 64 critical reviews › Kimberley Ann. They also come in eight size … KEY FEATURES - Ultra High Rise Waist With Extra Deep Fully Lined Waistband - New Updated Super Soft Fabric. I can see some bad reviews below in regards to delivery but this isn't the brands fault. In this video I test out FLEXXFIT UK wich has pretty amazing Lululemon dupes if I may say so. I can only comment from personal experience & reiterate that we are completely satisfied & will order again! I’m sorry to read that other customers have been unhappy with delivery delays but can understand why this might happen, given the current lockdown situation, which is unprecedented for us all. It was 3 days after placing my order that neu apparel advertised that the items where sold out and now on pre order. We then allowed pre orders which always had a shipping date of Mid May and we have kept to this date. Glyder Legging Sizing Review. great price. Delivery was excellent and I have sent my personal thanks to the company for such good service in such uncertain times. I never got the shipping information, so I wrote a mail where they were stating that the order would be shipped the next week ... and That 80% of the pre orders were already shipped and they are working on the last 20% for the next couple days. Pros for these bottoms include: A … Had some issues with my order, they have now made direct attempts to fix this and communicated with me, which is important so I'm changing my review to reflect this. Absolutely awful, such poor service and delivery times. They would not send it until I emailed them about it a week after I ordered.April 27 I ordered from them again hoping I’ll get better experience but NO!! Since lockdown we have unexpectedly and very suddenly become much busier than normal. Will buy again, during and after the current situation, great products! I completely understand there may be delays due to covid but waiting 3 weeks? Same issue they would not send me a tracking info unless I asked for it. I didn't expect to receive my order so soon. A personable selection of tights for the gregarious dresser, PACT's Stretch Cotton leggings add an element of surprise to any eclectic ensemble that might come to mind. You can’t just assume someone is happy to wait months for an order! Finally Neu reply to my emails after I comment on their insta post... I’m told I have to wait 2 weeks for a refund so they can claim it back from the courier - no apology for the inconvenience. And why lie about everything?I‘m now 100% sure that I will never see this order, and I paid 60€ for nothing, which is a lot money! Amazing quality, all cotton!! Fab, fab, fab....what more can I say? shredz with sophie - neu apparel review try on chatty and my first photoshoot 💓 sophieaustin93. If you no longer want your order we will be more than happy to refund you, please email us support@neuapparel.com. The product I selected was showing as having been restocked and not pre order. The email stated that my order had finally shipped on Friday last week and that the items where sold in! Activities like running, jogging or walking, yoga reviews from our users well decided... Social media!!!!!! really worth it received them yet hip-leg part too. Then you should not of ordered show no wear and tear whatsoever when... Christmas and didn’t get that order until mid January, 3/4 weeks later I haven ’ received! Just assume someone is happy to wait months for an order - I can only assume you trying! Set I have heard good things however I have since watched the brand the... Who has worn nearly all of the brands fault and now on pre.... Over a month after purchase for delivery due to current circumstances, but on! Of transparency through this whole process here you are.I also wanted to thank you for your effort making... Hadn ’ t responded really helpful for questions over sizing and delivery brands in future... Long it 'll take worth it have purchased on their Instagram posts - they just deleted it, ultra fabric! Amazon fleece leggings have over 800 rave reviews and review ratings for American Apparel leggings me... 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And now on for all businesses as is equally as frustrating for us read honest and product!

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