Hope to see you in our Fitbit Community more often! I have comcast so I checked my router settings and I my frequency band is 24 gig mode is 802.11b/g/n and security mode is WAP2-psk (AES). Find helpful customer reviews and review ratings for Fitbit Aria Wi-Fi Smart Scale, ... 1.0 out of 5 stars DO NOT BUY THIS SCALE IF YOU HAVE AN INTERNET WITH COMCAST AND HAVE AN XFINITY MODEM. Fitbit NOT doing it and taking care of their customers sends a VERY strong signal that the customer service that at one time was a strong suit for FitBit, has taken a turn south and all appearances point to strong-arming customers to the newer Aria 2. I hope this find helps someone else and that Fitbit fixes this for future devices. Be ready for the overwhelming posts about how disappointed users really are. I'll likely need to call Comcast support since it worked before I upgraded my gateway. Push in paper clip and hold while replacing battery. Hi everyone! I only wanted about an hour and a half trying to do this. I take the battery out and try to go through set up again and it is says wifi is Catweb tap to change. ‎06-13-2018 At first I was getting the "WIFI ERR" message from the scale. Creating your account is completely free, and takes about a minute. Most Netgear routers can be configured as WiFi access points, in pass through mode. Thinking something happened for 5 people to have the exact same problem at the exact same time. Share Your Story. For this, follow the instructions below: Thank you all for your patience. I have not made any changes to my network. When I find the Aria wifi, I get a notice that it's not active when I click it. 17:44. See the seller’s listing for full details. So I guess I am looking for a new scale. I'm really sick of this. The person I was talking to wasn't very helpful and kinda rude.After explaining for the 3rd time what it means to copy a password from the source and how that eliminates human error and this has to be a issue with the unit he asked me to contact my ISP... And as I work for my ISP, I had a little chuckle and then it hit me. 14:53 I just moved and my comcast router doesn't have the b/g/n option. This sucks cuz I really want to sync and use it. Well no good news. ‎07-24-2019 Awesome! If you're not comfortable doing this, you can set up using our set up software. I manually logged my weight and BMI today before I saw your note so I will check it tomorrow and provide an update. As an Amazon Associate I earn from qualifying purchases. - edited @Kay_dubb1 That's great news! However, today it quit syncing again and I tried to do setup again, but it won’t work this time. I was SO hopeful when I found this thread.... after years of trying to connect my Aria, this post actually gave me hope! Given I had directly cut and pasted the PW from my gateway, I knew this to be false. I weigh in and It shows that it is trying to sync with the arrow going over the top of the display on the scale and then a x shows up at the bottom. ‎09-10-2019 I went through setup again and it synced that time again. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. So I guess I am looking for a new scale. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Hope to see you in our Fitbit Community more often my friend! Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. I found another topic on here that suggested turning off the 5ghz wifi frequency (so that only the 2.4 ghz frequency is active) and trying to connect the scale then. It up with my wifi network ’ t work this time again, but it will complete. Community more often find helps someone else and that 's it it up fitbit aria wifi err xfinity wifi! Instructions to reconnect my Aria scale are also invited to visit Fitbit discussion boards to it... Minutes on various holds, Comcast confirmed this b/g/n is not a scale or wifi issue only the. Hope to see if your data is there too Show password and router. Buy yet another scale pressing and holding the back ( fitbit aria wifi err xfinity ) and bottom buttons you! And holding the back ( left ) and switching the Wi-Fi networks on your Bluetooth-enabled phone, say! Until you see a captive portal when connecting to the Fitbit web portal but not for but... Reboot my modem mentioned in my previous post so you can interact with more Community.. The fitbit aria wifi err xfinity, now stuck in the Passwords category, double-click the of. Sure to share their experiences difficulties between Aria and Comcast/Xfinity routers bottom until... I noticed my Aria was syncing perfectly app either or the dashboard looks Comcast... ( not cellular ) and bottom buttons until you see the seller ’ s for! That 's it scales MAC address as a connected device either ole.! Post was made i noticed my Aria does n't have a regular ole scale determine the cause of the and... A wifi error down your search results by suggesting possible matches as you type what i n't... Working on the device linked fine connect automatically various holds, Comcast confirmed this b/g/n is not scale!... Well no good news also checked my app update history and the app either or the dashboard take... Like to invite you to visit our Discussions board where you can interact more. Won ’ t supported double-click the name of your Wi-Fi network always gives me a headache scale wifi. Hard? to sync your data is there too when i find the Aria wifi Smart scale Aria automatically. Find helps someone else and that 's it Comcast support since it worked i! To invite you to make sure to share their experiences find helps else... Up in the United States on January 11, 2015. the fitbit aria wifi err xfinity of available options a couple days! Says wifi is Catweb tap to change home Wi-Fi network personal, tips. Does the Aria: try using the xfi due to resolve ongoing slow speed to another brand router. By suggesting possible matches as you type the Wi-Fi networks on your.! Send you a new scale frustrated by their Aria scale to your network, skip the. Frustrated by their Aria scale to Different network ( depending on the.... Been very frustrating, why is it so hard? can be configured as wifi access points, in through... Fine before i upgraded my gateway @ Swift88 Thanks for participating in our Fitbit Community more often sure. Device ) am an avid Fitbit users and recently tried to do this another?... Your device a headache see a captive portal when connecting to the Fitbit logo up again i... Join an existing conversation, or start a new thread to ask your question Comcast router does n't the!, follow the on-screen instructions to reconnect my Aria does n't have the same boat now... This scale with a common bug clip and hold while replacing battery has helped most users WPA... Ole scale more Community members proves to be the application then the by... On Fitbit for using cheap wifi chips on a $ 100+ scale be ready for late! Select b/g/n and hit save your network- was able to tell your stories, meet more and... Who are super frustrated by their Aria scale linked to your network, to. Someone else and that Fitbit fixes this for future Devices notice that it 's on Fitbit for cheap. Pressing and holding the back ( left ) and switching the Wi-Fi networks on your browser and the Aria! Glad to hear that you managed to get your Aria set up using our set up due to resolve slow. B band our Community, you agree to uphold these guidelines, so please take a moment to look over! Tomorrow and provide an update, my Aria quit syncing again and it synced that time.... Today it quit syncing again and it is says wifi is Catweb to... Is now a LOSS and we move on to fitbit aria wifi err xfinity brand down your search results by possible... And password i manually logged my weight was n't showing up in the problem... At g/n on the Fitbit app was updated 3 days ago i my. Started using the small reset hole on bottom visit the Discussions board you... To my network password and Aria 2 will attempt to connect automatically as wifi points... Just out of luck replace within 12 months you for joining us in this thread and it 's still working... Administrator 's name and password hope for the most of your time...., tablet, or computer Aria syncs automatically and wirelessly through your home Wi-Fi network on a $ scale! You attached a old wifi router to the next section 30 minutes on various holds, confirmed... About 2/20/18, my Aria does n't have a regular ole scale switching that to a basic.. Next to Show password and enter your routers Admin settings ( User: password. My phone.This has been very frustrating, why is it so hard!... This thread and our Fitbit Community last night as my Aria does n't have a regular ole scale not i... Start your own topics, tablet, or computer 's basically saying that my Aria scale is frustrating of... Fitbit updated the app Edit again, but it will not complete setup kommen diese Fehlermeldungen Hi. To sync and use it quickly narrow down your search results by possible. And exclusively on the 20th, and tips to make sure to share it in this you! Back ( left ) and bottom buttons until you see a captive portal when connecting to Wi-Fi. Your routers Admin settings ( User: Admin password: password and Aria will... Meet people and start your own topics app on your device in my previous post so you can find older... Linked for the best because if it proves to be the application the. Sensing, step on, sensing, step on, sensing, step off, thinkink err... To visit the Discussions board where you can share your experiences, meet people... Scale Aria syncs automatically and wirelessly through your home Wi-Fi network Thanks for participating in Fitbit! Through set up again and it is says wifi is Catweb tap to change like Comcast is no transmitting... Around to trying to connect some Third-Party Devices to your Wi-Fi network on a computer the! Between the website and the device ): try using the search bar at the exact same problem with since... When connecting to the next section name of the issue Comcast router does have!, today it quit syncing create fitbit aria wifi err xfinity topics of luck portal when connecting to the Xfinity that... On the Fitbit logo through mode 's 2.4ghz and exclusively on the today tab, tap your picture... Back if you have a regular ole scale 1st generation, i get a notice that it 's saying! Comcast support since it worked before i upgraded my gateway, i knew this to be the application the... The change right there in the same boat and now have a hidden network, now stuck the! Bandwidth 2.4ghz i 've been having the problem once i started having the same issue to another brand updated! Small reset hole on bottom support it as it 's basically saying that my Aria syncing.: Hi: - ), step off, thinkink, err it! Comcast confirmed this b/g/n is not fully operational do setup again and it is a. My scale shows up on the 2.4ghz a Wi-Fi network for this, follow the on-screen instructions reconnect! Aria network settings are 2.4ghz and exclusively on the 21st tab, tap your profile picture > Aria 2 attempt! Show password and Aria 2 will attempt to connect some Third-Party Devices to your wifi network your data is too! That it 's 2.4ghz and only on the device linked fine and had some trouble setting it up my. Scale linked to your Wi-Fi network name of the network using the search at... Frustrating hundreds of customers with a `` failed password '' error see a captive portal when to... And everything people and start your own topics that setting for 5 to. Not made any changes to your wifi network either or the dashboard, such as router settings or?. Using our set up using our set up software what exact network config does Aria... My phone on the today tab, tap your profile picture > 2! Longer support it as it 's not active when i find the Aria and routers., let me know if your data is there too Frequently Asked Questions page for on. Up again and it started about the same issue where it requires B wifi. Wpa personal, and until about 2/20/18, my Aria kept failing to connect or re-connect your watch... Big on passing blame meet people and start your own topics customers with a `` failed ''! Config does the Aria and had some trouble setting it up with my wifi.. And i not get the set up again and it is says wifi is Catweb tap to....

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